Cancellation & Refund Policy

In most instances, your service contracts can be retrieved by using the original credit card, checking account number, or by your phone number. Contax reserves the right to refuse or limit the number of refunds or cancellations of service to any account. Contax may require valid picture ID (state driver’s license, state ID card or military ID) for any refund. Contax uses refund and check verification systems. All refunds are subject to system approvals. Valid picture ID information or phone number may be entered into these systems where authorized by law.

These remedies are your exclusive remedies. All other remedies are hereby excluded. All warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose are expressly excluded. The exclusions herein are subject to and may be limited by applicable law and you may have additional rights that vary from state to state.

If you have questions, contact Contax Customer Care toll-free at 773-296-4229 or by email at admin@contax.net.